This Privacy Policy describes how Ace Mobile Technologies ("VideoGen," "we," "us," or "our") collects, uses, and discloses information when you use our mobile application VideoGen: Ai Video Generator and related services.

1. Information We Collect

We collect information you provide directly to us when using the application:

User Prompts & Inputs: Text prompts, style preferences, and duration parameters you submit to generate videos.
Uploaded Images: Photos you upload solely for the purpose of Image-to-Video generation. Uploaded images are processed temporarily to produce your video and are never used to train generalized models without consent.
Device & Diagnostic Data: Device model, operating system version, app version, performance diagnostics, and crash logs to maintain app stability.

2. How We Use Information

We use the information we collect to:

Generate requested video and audio files via our AI generation pipeline.
Provide, maintain, debug, and improve VideoGen performance.
Process in-app purchases, manage credits, and prevent fraudulent activity.
Respond to your customer support inquiries and provide updates.

3. Third-Party AI Processors & Services

To generate high-fidelity videos and synchronized audio, your prompts and uploaded reference images are transmitted to secure cloud AI infrastructure. These processors are contractually bound to process data solely to execute generation requests and adhere to strict security standards.

4. Data Retention and Security

Generated videos are temporarily made available for you to download to your local device. We implement industry-standard encryption in transit (HTTPS/TLS) and strict access controls to safeguard your data.

5. Your Rights and Choices

You have the right to request access to or deletion of your personal data associated with your account. You can request deletion at any time by contacting our support team at cephasarowolo@gmail.com.

6. Contact Us

If you have questions about this Privacy Policy, please contact Ace Mobile Technologies:

Email: cephasarowolo@gmail.com
Developer: Ace Mobile Technologies